Refund policy

Standard Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a standard return policy under the following conditions:

Eligibility for Returns
Returns are accepted within 14 days from the date of delivery.
Items must be in original, unused condition and returned in their original packaging.
A valid receipt or proof of purchase is required for all returns.

Return Process
To initiate a return, please contact our customer service team via our contact form within 14 days of receiving your order.
Please include your order number and reason for return in your communication.
We will provide you with return instructions and, if applicable, a return shipping label.

Exclusions
Items that have been used, washed, or altered are not eligible for return.
We do not accept returns on clearance or final sale items.

Refunds
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method.
Please allow up to 7 business days for your refund to be processed after we receive the returned item.

Return Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item or defective product).

Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately via our contact form. We will arrange for a replacement or refund, depending on your preference.

We appreciate your understanding and cooperation. If you have any questions, feel free to reach out to us!